About Order Protection
Order Protection empowers brands to take back control of the post-purchase experience. Merchants still can’t predict or control what will happen during shipping or delivery and beyond, but what they can control is how they respond to whatever may happen. They can control the experience their customers have with them. And that’s where Order Protection comes in.
Today, brands of all sizes and across all industries are partnering with Order Protection to provide the kind of post-purchase experience they can be proud to say they own.
Order Protection and Rebuy
The Rebuy Integration for Order Protection allows customers to safeguard purchases in one, easy click with the Order Protection Smart Cart™ App. With seamless order protection services, Order Protection offers several benefits for brands:
- Automated resolutions + experienced claims managers = happy repeat customers
- Boost customer satisfaction by allowing Order Protection to manage the full gamut of potential order issues.
- Get insights into your supply chain with an intuitive dashboard that gives insight into weak links in your supply chain. Proactively reach out to customers with lost packages to boost retention.
Use cases
- Order Protection Smart Cart™ App
Offer customers a luxury post-purchase experience by offering one-click order protection directly in Smart Cart. Empower shoppers to protect orders before they reach the checkout flow to boost customer satisfaction and increase the number of repeat customers.