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Loop Subscriptions

Loop helps DTC brands to gamify their subscriptions and hence reduce cancellations and increase revenue. Using Loop, brands can easily automate & personalize subscriber rewards.

About Loop Subscriptions

Five features that make us unique in the world of subscription apps as a long-term solution:

  • Mobile first & self-serve customer portal made to reduce customer tickets
  • Personalized & gamified subscriptions at scale with no-code workflow builder
  • Setup & go live with bundles / subscription box in mins without developer help
  • Complete retention stack: Cancellation flows, reasons, discounts & reactivations
  • Stop losing money due to card failures with smart & tactical dunning management
A great Shopify subscription app which is saving us thousands by migrating away from Recharge. They are also improving our customer experience and retention, and have been very hands-on in helping us.
Dr. Blake Livingood, Founder at Dr. Livingood

Loop Subscriptions and Rebuy

  • Convert one-time buyers to subscribers.
  • Increase AOV, upsell products within the customer portal

Media

Automate your subscriber journey from start to finish
Gamify subscriber rewards
Best-in-class support
Smart Dunning management to reduce payment failures
100% customizable customer portal that loads as fast as an app
Add videos/GIFs to interactive cancellation flows

Use cases

  • Upsell and convert onetime customers into subscribers.

    Build loyalty and increase AOV & LTV through upselling and convert one-time customers into subscribers.

  • Retain customer through automated reward flows

    With Loop Flows brands can completely automate subscriber rewards like a free gift on the second order, a 10% discount on the fifth order, a free product trial on the seventh order, a quick product swap on the tenth order and so on.

  • Increase AOV with Loop Subscriptions

    Set-up DIY bundles subscriptions, Upsell one-time addons on the customer portal or emails, setup trials subscriptions & rewards within minutes

  • Reduce customer service tickets

    OTP Less, password less customer portal login, easy subscriber actions like skip/pause/delay/product swaps. One click reactivations and easy upsells.

  • Reduce churn by ~25%

    Utilize engaging cancellation flows to reduce subscriber churn through engagement videos, alternative options and 1 time rewards

  • Reduce payment failures by timely notifying customers

    DTC brands lose roughly about ~20% of their revenue to payment failures. With the help of Loop X Attentive, customers get notified about payments not going through and they can update their payment details.